Shipping & Delivery Information
At EPU (Exotic Pet Supply), your pet’s safety and comfort are our top priorities. We provide secure, temperature-controlled shipping and delivery services designed specifically for exotic animals. Whether you’re welcoming a parrot, monkey, reptile, or small mammal, our team ensures a stress-free, professional transport experience from our facility to your doorstep.
Each animal travels under veterinary-approved conditions and is accompanied by health certificates and travel documentation. We coordinate closely with certified animal couriers and airlines that specialize in live animal transport, ensuring the journey meets international welfare standards.
Before shipment, your pet undergoes a final health check by our licensed veterinarian. We prepare all necessary travel crates, food, and hydration materials to keep your pet comfortable throughout the trip.
Delivery Process
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Order Confirmation: Once your purchase is complete, we confirm your order and shipping schedule.
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Health Clearance: Each pet is examined by our vet before travel.
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Flight or Ground Transport: Depending on location, we arrange safe air or ground delivery.
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Arrival Notification: You’ll receive tracking updates and arrival times in advance.
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Safe Pickup: Your pet arrives ready for pickup or home delivery, in perfect condition.
We deliver to most U.S. states and select international destinations. Please note that buyers are responsible for understanding local exotic animal import regulations before finalizing their purchase.
💛 Our Guarantee: Every animal is shipped with care, comfort, and full health documentation — ensuring a safe and smooth journey to its new home.
